Power IT service and operations on ServiceNow
Get a complete operational picture that improves your service visibility, resilience, and decision-making enterprise-wide.
BETTER TOGETHERWhy Precisely and ServiceNow
With Precisely and ServiceNow, you improve service visibility, operational resilience, and compliance by bringing IBM i and IBM Z into modern IT workflows.
CONNECT CRITICAL SYSTEMSGain complete visibility across hybrid IT
Connect IBM i and IBM Z data to Discovery, CMDB, Service Mapping, Event Management, and Software Asset Management workflows with Ironstream™ for ServiceNow®.
Building smarter, more connected workflows to drive stronger business outcomes
« With the launch of the Precisely Platform and AI Studio, we’re entering an exciting new chapter in our longstanding partnership. Now available through the ServiceNow MCP Registry, Precisely MCP Servers gives AI agents a standards-based way to access critical enterprise data enriched with real-world context. Together, Precisely and the ServiceNow AI Platform, powered by ServiceNow Workflow Data Fabric, are helping joint customers build smarter, more connected workflows that drive stronger business outcomes. »
Molly Fischer
Vice President, ISV Build Partnerships
ServiceNow
Cutting time, money, and risk with a single source of truth
Northwestern Mutual automated discovery of their mainframes for a complete, accurate CMDB with major business impact.
SERVICE VISIBILITYMap services across hybrid IT
Understand dependencies and assess service impact by connecting IBM Z and IBM i infrastructure to ServiceNow Service Mapping.
SERVICE ASSURANCEResolve incidents faster
Reduce alert noise, improve root-cause analysis, and accelerate response by streaming IBM Z and IBM i events into ServiceNow.
OPERATIONAL RESILIENCESupport mainframe compliance
Strengthen Software Asset Management, entitlement validation, and audit readiness when you discover z/OS software in ServiceNow.
WEBINAROperational Resilience for Regulated Enterprises
Delivering Real-time Compliance Visibility across IBM Z, IBM i, and ServiceNow
Explore more resources
Take the next step with ServiceNow and Precisely
Access Precisely on the ServiceNow Store
Check out the latest from Precisely solutions, accessible now through the ServiceNow ecosystem.
Already working with ServiceNow?
Let’s connect with your ServiceNow rep to explore how trusted data can improve workflows, automation, and AI-driven experiences.
Transform ServiceNow with trusted data
Enhance your ServiceNow environment with joint solutions from Precisely and ServiceNow.
Frequently asked questions
What is Ironstream for ServiceNow?
Ironstream™ for ServiceNow® connects IBM Z and IBM i operational, configuration, event, and software data to ServiceNow. It extends ServiceNow visibility across hybrid IT to support ITOM, ITSM, Software Asset Management, compliance, and governance workflows.
How does Ironstream improve the ServiceNow CMDB?
Ironstream automatically discovers IBM Z and IBM i resources, maps their relationships, and populates ServiceNow with accurate Configuration Items. Continuous updates help teams maintain a more complete, trusted, and audit-ready CMDB without relying on manual processes.
How does Ironstream support incident management and AIOps?
Ironstream streams IBM Z and IBM i events into ServiceNow Event Management in real time. It normalizes and correlates alerts with CMDB Configuration Items to reduce event noise, improve service-impact analysis, accelerate root-cause analysis, and shorten incident response.
How does Precisely extend Google SecOps visibility?
Ironstream™ software streams IBM Z and IBM i machine data into Google SecOps in real time, helping security teams improve monitoring, threat visibility, and incident response across hybrid environments.
Can Ironstream discover software running on the mainframe?
Yes. Ironstream z/OS Software Discovery identifies installed mainframe software and populates the ServiceNow CMDB with continuously updated software Configuration Items. This supports Software Asset Management, entitlement validation, compliance, and audit readiness.
Where can I access Ironstream for ServiceNow?
Ironstream solutions for ServiceNow are available through the ServiceNow Store. Precisely is an Elite Build Partner, and Ironstream integrates IBM Z and IBM i systems directly with ServiceNow workflows.