Engaged customers. Better processes.
All in one powerful platform.
Deploying a digital-first solution doesn’t have to be hard. CEDAR CX is a straightforward SaaS Customer Communications Management (CCM) platform built to remove roadblocks between you and your customers, all while ensuring compliance at every customer touchpoint.
Who We Help
Banks, P&C insurance companies, retirement, wealth, consumer and finance leaders benefit from CEDAR CX’s powerful CCM solution, purpose-built with highly regulated and data intensive businesses in mind.
How We Help
Customer experience solutions that integrate seamlessly with legacy systems to drive enhanced customer engagement.
True Omnichannel Engagement Is Our Passion
We’ve been pioneering communications solutions for financial services businesses for almost 30 years. We know everything about the industry because it’s where we come from. We’ve built a solution tailored to the specific issues our clients face – from digital CX to real-time, rapid messaging we empower our clients with the best CCM solution on the market.
We work with you to make sure both you and your customers are successful.
With CEDAR CX Technologies, customer communications equal better experiences for your customers. But CCM also equals better experiences for our clients. When you work with us, we help you shape your entire communications strategy to be more efficient, agile, and engaging across all channels. You can feel confident that you’ll have support as your customers’ communications needs evolve over time. Our unparalleled support team is your partner in crafting quality customer experiences with CCM tools that will always be cutting-edge.
Our team of CCM experts is here to help. From free consulting workshops to crafting persuasive communications campaigns, CEDAR CX is dedicated to providing our clients with first-class support. We leverage our decades of experience improving the way businesses connect to their customers to guide our clients through every stage of their customer experience transformation.
Our customer experience professional services are tailor-made to fit our clients’ needs. Whether you want to take a do-it-yourself approach, need us to do it for you, or want to work together as a team, we’re here.
- Change Management
- Education & Training
2020 Market Guide
Sr. Executive, Consumer Deposits & Strategy
Fortune 500, top 25 largest banks
Top 25 regional bank
Voya Enterprise Business Solutions
One of U.S.’ largest retailers of used cars
C Suite Executive
Top 15 auto finance company
VP, Customer Experience
Top 100 property-casualty insurance company
Sr. Executive, Top 20 Multinational
Financial services corporations
Director, Relationship Management
Fortune 500 regional bank
Gartner ®, “Market Guide for Customer Communication Management”, Tim Nelms, Gene Phifer, 9 June 2021
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