CEDAR’s Agile CX platform unlocks the data in your core systems, allowing you to more effectively and efficiently compose, deliver and manage the complete suite of your mission-critical customer communications. Explore the robust set of capabilities and features of the CEDAR platform below.
The foundation of CEDAR CX is delivered as a Comprehensive Customer Communications Platform delivered as a configurable set of services specifically tailored to meet client needs and maximize return on investment. From core communications composition, content management, multi-channel delivery (email, website, mobile, SMS text, print & mail, and fax) and response management to communications archival capabilities, CEDAR delivers the proficiencies companies need to bridge the gap between core systems and the ideal customer experience. Our services and tools put the business in control of communication content changes and take the strain off taxed IT resources by providing needed support before, during, and after project implementation.