White Papers

Read our white papers and thought leadership reports that discuss CEDAR’s cutting-edge approach to Customer Experience (CX).

CEDAR CX Technologies White PapersWhite Paper
Insurers Look to Outsource CCM: Part of the Customer Experience Success Equation | SMA Viewpoint

More and more insurers are entertaining the option of outsourcing part or all of their customer communications to trusted partners – looking for end-to-end providers with offerings that can handle content authoring, electronic bill presentment and payment (EBPP), document assembly, e-delivery, self-service, and print management. Get the paper now

 

White Paper
Customer Acquisition in Life & Annuities: New Options for Insurers | SMA Viewpoint
This report looks at the options and benefits of deploying a services-based model that can be implemented rapidly and gives insurers better management control of the transition from paper-based delivery to e-delivery. Get the paper now

White Paper
Customer Communications for a Competitive Advantage | SMA
This report looks at strategies and solutions for managing customer communications across every part of the business. Get the paper now

White Paper
Improving Customer Communications in Mortgage Servicing | CEDAR
Download this exclusive white paper to find out if there is an ideal solution for solving today’s most basic loan servicing technology challenges.  Get the paper now

White Paper
Learn about the broader impact and costs of your customer communications | CEDAR
Read this CEDAR white paper to learn about the broader impact and costs of your customer communications. Get the paper now

White paper
Collections Begin at the Point of Sale | CEDAR
Read this CEDAR white paper to learn how to avoid collections issues with your customers before they materialize. Get the paper now

White Paper
Enabling the Next Generation of Customer Communications Technologies | Madison Advisors
This paper looks at the challenges and options businesses have for meeting customer expectations for multichannel communications. Get the paper now

White Paper
An Outsourcing Revolution | Madison Advisors
A How-To Guide for Deciding If Outsourcing is Right for You.  Get the paper now


Questions? Ask our experts, call (770) 395-5060 or email us

Request a Demo