CEDAR Case Study: EIPP Portal Solution Customer Sees E-adoption Jump From 10% to 60%
Several years ago, a leading provider of information solutions implemented an Electronic Invoice Presentment & Payment (EIPP) portal hosted by an outsourced service provider to deliver an electronic invoicing option to their business customers. After years of continuous effort, they had transitioned about 10 percent of their largest active monthly invoice customers to the paperless system. Then, in 2004, the company learned their portal service provider would be going out of business in six months. After evaluating several alternatives and with a very small window to implement the new solution, the customer chose CEDAR to deliver the solution they needed.
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