CEDAR provides a Customer Experience (CX) Platform delivered as a hosted managed service. Our proprietary, configurable platform supports B2B and B2C omnichannel communications and replaces outdated and limited tools.
Since 1993, CEDAR has helped companies around the world reduce costs associated with mission-critical customer communications. Our services, solutions, and expertise help our clients deliver key correspondence to their customers in the format they need, and when they need it — thereby enabling the recipient to respond in the automated medium of their choice.
Our range of unique cloud-based solutions and expert services simplify, automate, and extend the value of your core transactional systems by enabling a more cost-effective and usable multi-channel communication and service interaction. Our innovative and flexible solutions enable meaningful process improvements regardless of our clients’ current, legacy, or future standards in infrastructure or communications output.
Companies look to CEDAR for our comprehensive business-user-configurable platform approach, leading system performance, and superior output delivery. CEDAR’s quality managed services, proven support, and extensive communications industry knowledge helps our clients meet operational goals, support compliance, and bolster the effectiveness of their communication and service processing infrastructures. Our platform and vendor-independent architecture ensure that our products and solutions seamlessly interface with existing in-house, legacy, and third-party applications and workflows.