Commercial Banking: Tips for Understanding the Customer’s POV

In his latest Finextra blog post, Andrew Beatty, Head of Strategy, Banking at FIS, takes a look at what customers need from their banking partners and whether accommodating their wish list is possible.

“Businesses are willing to pay for value-added, cost beneficial solutions,” Beatty says in the blog. “They will reward banking partners who can deliver those solutions; they will move their accounts away from those who cannot.”

Read the blog