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Real-World Impact: Customer Highlights 

New Zealand Superannuation Fund

New Zealand Superannuation Fund partnered with Precisely to instate data governance, improve data quality, and optimize spending on market information. Users lacked trust in the company’s data, and were spending more time checking and cleaning it than analyzing it for better insights and decision-making. With millions of dollars spent on buying market data every year, every decision counts – so the team chose the Precisely Data Integrity Suite (Data360 Govern and Analyze) to configure a data catalog that met their needs and would scale with the business. The data catalog has made it easy for users to find, understand, and access the trusted data they need to move forward with confidence. 

AAA Life Insurance

AAA Life Insurance used change data capture (CDC) in Precisely Connect to stream IBM i DB2 data from its legacy LifePlus system into Amazon PostgreSQL on AWS, and then replicate it into Redshift via DMS. This architecture delivers near real-time data pipelines, enabling their analytics and operational systems to use up-to-date policy and customer data. Because the integration is automated and schema changes are handled by the CDC engine, they avoid migration risks and have reduced manual ETL maintenance. By partnering with Precisely, AAA Life Insurance also preserves the value of their IBM i environment (no need to rip-and-replace immediately) while enabling cloud-scale analytics, agility, and improved decision-making. 

BMW Group

BMW Group partnered with Precisely, adopting the Data Integration service of the Precisely Data Integrity Suite to replicate and stream data from their mainframe (Db2, IMS/VSAM) into modern targets like Kafka and cloud systems, with near real-time synchronization. The solution supports change data capture (CDC) across heterogeneous legacy sources, enabling phased decoupling of applications from the mainframe without massive disruption. BMW also deployed a self-service portal layer to let internal teams build and monitor data pipelines, improving agility and governance. As a result, they achieved average end-to-end latencies around 250 ms per record, handled billions of rows and over a million records per minute into Kafka, all with zero reported incidents since go-live, reinforcing user trust in the data architecture. 

Carhartt

Carhartt prepared to migrate its Material Master from AS400 into SAP, but manual entry processes and limited validation made it difficult to scale without risking data errors and workflow bottlenecks. By partnering with Precisely and implementing Precisely Automate, the Carhartt team introduced automated SAP material master processes and built-in validations that prevent faulty data before it enters the system. The result: faster, more efficient material creation, reduced rework, and smoother collaboration across business teams — with users reporting clear improvements in accuracy and turnaround time. 

Comcast

Comcast faced massive revenue assurance challenges, with more than 1 billion billing records needing to be processed each month across 20 regions and 30 different accounting practices. To solve these challenges, Comcast partnered with Precisely, adopting Data360 Analyze. As a result, the company standardized its enterprise billing process and automated dozens of downstream workflows. Processing time dropped dramatically — from 30 hours to just 6 hours — while improving data quality, uncovering anomalies faster, and ensuring compliance with stringent regulatory requirements. Today, more than 50 automated data flows support finance, billing, fraud detection, and supply chain processes, delivering higher efficiency, reduced risk, and a better customer experience. 

Devon and Cornwall Police

Devon and Cornwall Police partnered with Precisely to keep world leaders safe at G7 Summit, which required the coordination of complex security operations across 10,270 square kilometers and protect 1.8 million residents during a time when in-person planning was limited by the pandemic. Using MapInfo Pro as the foundation of a multi-system GIS environment, the team integrated 2D and 3D maps, aerial imagery, terrain models, and drone data to create a fully immersive virtual model of the event sites. This allowed global security partners to conduct site assessments remotely — eliminating travel risk and reducing environmental impact — while enabling planning accuracy down to five millimeters. The result: flawless execution of one of the world’s highest-profile events, with GIS widely credited as central to its security success. 

Experian

Experian needed a faster, more flexible way to generate complex customer correspondence at scale, with nearly 2 billion mailed documents and highly personalized credit data to process each year. By partnering with Precisely and deploying EngageOne™ Compose alongside high-speed Océ printing systems, Experian dramatically reduced programming requirements, automated key workflow steps, and simplified its document production process. The result is a more efficient “document factory” that enables Experian to quickly generate accurate, customized credit reports and mailings while maintaining strict compliance standards and production quality. 

Generali Real Estate

Generali Real Estate uses artificial intelligence (AI) to revolutionize decision-making processes behind real estate investment strategies. Traditional real estate metrics weren’t providing the full picture for investors. So, they created City Forward, an innovative location intelligence platform powered by enriched, AI-driven insights. The Generali team partnered with Precisely to overcome early data challenges, using Precisely Points of Interest (POI) data – which leverages market-leading geo addressing solutions. As a result, City Forward has over 30 ML models with an average accuracy of 95% – enabling a foundation for highly granular, AI-driven insights for smarter investment decisions. 

Groupe L’Occitane

Groupe L’Occitane partnered with Precisely to overcome challenges with the management of 300,000 SAP product records and customer data spread across 19 systems, which made it difficult to maintain data quality, support mass updates, and deliver personalized customer experiences. With Automate Studio, the team cut SAP data processing time by 4×, eliminated manual entry, and reduced the need for temporary staff — creating 50 customer contacts in 4 minutes instead of an hour, and updating 340 lines in 30 minutes instead of three hours. By deploying Spectrum Quality and Spectrum Context Graph for customer data, deduplication time dropped from 150 minutes to under 5, enabling daily cleansing and far more accurate customer profiles. The result: lower operational costs, higher productivity, and significantly improved targeting and personalization across L’Occitane’s global retail footprint.  

Keurig Green Mountain

Keurig Green Mountain experienced explosive growth and the addition of major partner brands that pushed the company beyond the limits of its legacy ERP system and a manual, “hero-driven” approach to data management. To protect the value of its SAP migration and support continued expansion, the Keurig partnered with Precisely to implement Data360 Govern, creating a centralized MDM organization, enforcing strict data governance rules, and establishing consistent, repeatable processes. The shift from data maintenance to data governance improved visibility into root-cause issues, reduced repeated errors, aligned business processes, and strengthened trust in master data — laying the foundation for scalable global growth and more informed, data-driven decisions. 

Johnson & Johnson

Johnson & Johnson had more than 50 disparate ERP systems and no common data standards, and lacked the unified insight needed to support global supply chain consolidation and deliver consistent customer experiences across business lines. Precisely partnered with Johnson & Johnson to build an enterprise-wide data governance strategy — establishing a global Data Governance Board, defining ownership and policy, and designing a scalable information management framework. The initiative produced 27 governed workflows, 75 documented work scenarios, and 34 technical and functional design specifications, giving leadership the confidence to approve a major supply chain redesign backed by trustworthy, standardized data.

San Bernardino County

San Bernardino County, with 2.2 million residents, 20,105 square miles, and some of the highest wildfire exposure in the U.S., needed stronger, data-backed grant proposals to fund its Community Wildfire Protection Plans (CWPPs). By using Precisely Wildfire Risk data, the County’s Fire Safe Councils can now quantify historical fire patterns, identify the most vulnerable areas, and clearly justify fuel-reduction and prevention projects. This data has already helped secure critical grants — enabling initiatives like curbside ignition removal — and will soon power forecasting maps that strengthen future applications and improve community education. By partnering with Precisely, San Bernardino County now has more competitive grant submissions, better-targeted mitigation planning, and greater protection for millions of residents in one of the nation’s most at-risk regions. 

Geoffrey Insurance

Geoffrey Insurance had nearly 70% of customers buying policies online — often after starting on price-comparison sites — and needed a way to deliver the same clear, caring service digitally that customers traditionally received by phone. By implementing Precisely EngageOne™ Video, the insurer now sends each new customer a personalized, three-minute video explaining their exact policy, payment schedule, required documents, and optional coverages. The impact of this partnership between Geoffrey Insurance and Precisely has been significant: 84% of viewers say the videos improve their understanding, 74% feel more cared for, and Geoffrey has achieved a 12% increase in retention among customers who watch them. The success has led Geoffrey to expand the videos to offline customers as well, strengthening engagement across all channels. 

A Fortune 500, Wealth & Investment Company

A Fortune 500, Wealth & Investment Company partnered with Precisely to overcome rising communication fulfillment costs, fragmented templates, and heavy IT reliance due to multiple print vendors and inconsistent standards. By consolidating to a single print vendor and unifying communication management on EngageOne™ RapidCX, the company enabled business users to make updates without IT, standardized enterprise-wide design, and centralized access for 1,200 call center agents and 75 back-office users across 10 global locations. The new platform now supports 34 million documents per year and delivers $11.6 million in annual savings, driven by reduced IT workload, streamlined print operations, and higher-quality customer communications. 

Fender

Fender had 100,000+ digital assets and a global catalog spanning thousands of products, and struggled with inconsistent, outdated product information, particularly for legacy items, where third-party sources were filling the gaps with inaccurate data. By partnering with Precisely to implement Precisely EnterWorks™ PIM/MDM, Fender unified product content into a single, flexible system that supports global e-commerce, accelerates product launches, and ensures consistent, enriched data across channels. The solution now automates key launch indicators, streamlines time-to-market with centralized image and data delivery, and preserves legacy product history with smart archiving. The result: the most complete and accurate product information repository in Fender’s history, powering better customer experiences and stronger brand control worldwide. 

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